Frequently Asked Questions

We have no minimum order quantity. We handle everything from single prototypes to production runs of 100,000+ pieces.

We accept STEP, IGES, DXF, DWG, PDF, STL, SolidWorks (.sldprt), and Parasolid (.x_t) files.

Our standard tolerance is ±0.025 mm (±0.001"). For critical features, we can achieve ±0.005 mm (±0.0002") with precision grinding.

Rapid prototypes can be delivered in as fast as 3 business days. Standard lead time for production orders is 15-20 business days.

Yes. We provide mill certificates, material test reports (MTR), and certificates of conformance (CoC) for every order.

We offer anodizing (Type II & III), powder coating, electroplating (nickel, chrome, zinc), bead blasting, passivation, black oxide, and as-machined finishes.

Yes. We ship worldwide via air freight and sea freight. DDP, FOB, and other Incoterms are available.

Absolutely. We routinely sign NDAs and can work under your company's confidentiality agreement. Your IP is fully protected.